Reference

Legal Notice and Your Account Rights

We run b77 as an online casino platform, and access depends on your local law and eligible regions. This page explains where we stand on jurisdiction, how we handle your account data, and the legal basis for deposits through bKash, Nagad and Rocket.

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b77 Legal Notice and Your Account Rights
LEGAL QUESTIONS

How to Reach Us About This Policy

If you have questions about jurisdictional eligibility, account data or payment terms, our support team is the fastest route. We answer queries about legal standing, data requests and withdrawal disputes through the same channels we use for general account help—live chat, email and our help-centre articles. Each query is logged with a ticket number so you can track the reply.

Live Chat Open the chat widget in the bottom corner of any page; tell the agent you need legal or data-request help and we will route you to the right team member who can pull your account history and answer policy questions in real time.
Email Support Send your legal question or data-access request to our support inbox; include your registered email and account username so we can verify ownership and reply with the documents or answers you need within two business days.
Help Centre Browse our legal and terms articles in the help-centre sidebar; each article explains a specific policy topic like jurisdiction, data retention, payment dispute resolution and how to request account closure or data export under your local rights.
DATA AND SECURITY

How We Handle Your Information

Every account you open with us collects personal data—your email, phone number for bKash or Nagad verification, game history and deposit records. We store that data on secure servers, encrypt payment details in transit, and never sell your information to third parties. You have the right to request a copy of your data, ask us to correct errors, or delete your account entirely. This section explains what we do with cookies, how long we keep records, and who to contact when you want to exercise those rights.

Data Collection

We collect your email, phone number, deposit and withdrawal history, game logs and device information when you sign up or place a bet; that data helps us verify payments via bKash, Nagad, Rocket, prevent fraud and comply with any future regulatory requests in eligible regions.

Cookies and Tracking

Our site uses cookies to keep you logged in, remember language preferences and measure traffic; we also run analytics scripts that track which games you open so we can improve lobby layout—you can disable non-essential cookies in your browser settings without losing account access.

Data Retention

We keep account records for three years after your last login to meet financial audit requirements; game-history logs and payment receipts are archived for the same period, then deleted unless a legal hold or dispute investigation requires us to preserve them longer.

Your Rights

You can request a data export, ask us to correct wrong details, withdraw consent for marketing emails, or close your account and delete all personal information by emailing support with your registered email and username—we process data requests within seven business days.

Legal and Data Policy Answers

Access depends on local law and eligible regions. We serve areas where online gaming is not restricted, but you are responsible for checking your own jurisdiction before signing up or placing a bet on our platform.

We do not claim any licence issued by a Bangladesh authority. Our platform operates where local law permits, and we recommend checking your regional rules before opening an account or making a deposit via bKash, Nagad or Rocket.

Email our support team with your registered email and username, state that you want a data export, and we will send a file containing your game history, deposit records and account details within seven business days under your local data-protection rights.

If your area passes a law that prohibits our service, we will notify you by email and give you thirty days to withdraw your remaining balance before we freeze the account; no funds are forfeited and you can request a full payout via your original payment method.

Yes. Email support with your account username and registered email, ask for account closure and data deletion, and we will wipe your profile, game logs and contact details within seven days unless a dispute or audit hold requires us to keep records longer.

Open a live-chat session or send an email to support with your withdrawal ticket number; our team will review the transaction log, explain why it was flagged, and work with you to resolve verification issues or appeal the decision if it was an error.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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